Last Updated

April 2025

Introduction

Dual Gig and its affiliated entities (“Dual Gig”, “we”, or “us”) are committed to protecting the privacy and personal information of our users. This Privacy Policy (“Policy”) describes how we collect, use, and share your information when you access or use the Dual Gig website at www.dualgig.com (the “Site”), our mobile application, or any other services provided by Dual Gig (collectively, the “Services”).

Agreement

By accessing or using the Site or our Services, you agree that you have read, understood, and accepted the terms of this Policy. This Policy is governed by the laws of Malaysia, including the Personal Data Protection Act 2010 (PDPA).

Quick Overview

– Information We Collect
– Legal Basis
– Use of Data
– Retention
– Children
– Sharing Data
– International Transfers
– Cookies
– Your Rights

Information We Collect

We collect information you provide (e.g., registration, communications), automatic data (e.g., IP address, device info), and third-party data (e.g., social media logins, analytics).

Legal Basis for Processing

We rely on your consent, performance of a contract, legal obligations, and legitimate interests to process your data.

How We Use Your Information

We use your data to operate and improve Dual Gig, verify identity, match freelancers with clients, conduct marketing, and comply with laws.

Data Retention

We retain data only as long as necessary for legal, contractual, and operational purposes.

Children

Dual Gig is intended for users aged 18 and above. Minors aged 13–17 may use it with parent/guardian supervision. No data is knowingly collected from children under 13.

Sharing Personal Data

We may share data with other users, service providers, legal authorities, marketing platforms (with consent), and affiliates. Data may also be disclosed during corporate transactions.

International Transfers

Data may be transferred outside Malaysia, including the U.S. and EU, under safeguards like Standard Contractual Clauses.

Cookies & Tracking

We use cookies for functionality, analytics, and marketing. Users can manage cookie preferences via browser settings.

Do Not Track

We do not currently respond to browser DNT settings. Cookie management is available through your browser.

External Links

Links to third-party sites are not governed by this Policy. Review their privacy policies independently.

Data Security

We implement encryption, access control, and regular audits. However, no system is fully secure. Users must keep passwords confidential.

Your Rights Under Malaysian PDPA

You may access, correct, or delete your data, and withdraw marketing consent. Contact support@dualgig.com to exercise your rights.

Policy Changes

We may update this Policy from time to time without sending any notice.

Contact Us

Drop us an email and we will respond to your enquiry as soon as possible.
Email: support@dualgig.com